To use the Suvien app on the tablet (iPad) for a person with dementia the pictures, videos and songs that will be displayed on the app need to be managed from the Suvien web site. Follow the Step-by-Step Guide below to get started.
Step 1 - Register
You need to register your self to manage the content for the person with dementia. You will need to enter your first name, last name, email address, a user name and password to complete your registration.
Click here to register.
Step 2 - Login
Now that you are registered you can add one or more person(s) with dementia that you want to make happy. You will first need to login with the user and password you created in Step 1.
Click here to login and add a profile for a person with dementia.
Note - If you were invited by a friend or love one to Suvien you will find the profile of the person with dementia you are invited to help when you log in. You can skip Step 3.
Step 3 - Add a Profile
Each person with dementia is called a profile in Suvien. When you login you will see all the profiles (persons with dementia) for which you can manage their Suvien content. Click on the Add a Profile image to add the details of the person with dementia.
Enter the first name, last name and Date of Birth of the person with dementia. You will need a picture of the person with dementia to complete the profile. Click on the wording - Click here to Change Picture - above the black and white picture to add the picture of the person you are helping.
Step 4 - Adding Content That will Appear on the Tablet
Once you have a profile created, click on the picture of the person with dementia and you will be able to manage the content that will appear on the tablet. This is called the Manage Content page.
On the Manage Content page you will see all the content that will appear on the tablet. You can add pictures, videos and songs/voice messages. Each content type has a different add image that you need to click on to add the memories you want to share with the person with dementia
Step 5 - Adding Pictures
Once you click on the Add Picture image from the Manage Content page you will see the Add Picture page displaying a rectangle with the wording - "Drag files here or click to upload" on the Add Picture page. If you are on a Personal Computer (PC) you can drag and drop pictures from your PC onto the rectangle to add multiple pictures at the same time. If you are on another device (phone for example) you can click on the rectangle to add pictures.
Note - Each picture will have a default caption of "Photo" when uploaded. This means that you will need to change the caption if you want to have a special message (other than "Photo") that will appear when the picture is expanded on the tablet. See Step 8 - Changing or Deleting Content
Click on the Continue button when you are finished adding pictures. This will take you back the Manage Content page.
Step 6 - Adding Videos
Once you click on the Add Videos image from the Manage Content page you will see the Add Video page. Enter a caption for the video and click on the browse button to add the videos you want to share with the person with dementia. Once you have entered a caption and selected the video, click on the Create button to add the content to Suvien. This will upload the content and take you back to the Manage Content page
Step 7 - Adding Songs and Voice Messages
Important - You can only upload Songs and Voice Messages from a Personal Computer. These files must be uploaded using the mp3 format
Once you click on the Add Songs image from the Manage Content page you will see the Add Songs page. Enter a caption for the video and click on the browse button to add the song or voice you want to share with the person with dementia. Once you have entered a caption and selected the song/voice message, click on the Create button to add the content to Suvien. This will upload the content and take you back to the Manage Content page
Step 8 - Changing and Deleting Content
Content can be changed or removed by using the Manage Content page. Simply click on the content image on the page you want to edit or remove and the content will appear with its caption. You can move between content using the Next and Previous buttons on the Edit Content page.
You can remove any content by clicking on the Delete button.
At the top of the content you will find the caption for the content. Change the caption and click on the Update button.
When a picture is shown you can crop and rotate pictures using the crop and rotate control
To Crop click on the image to enable cropping. Position your mouse at the top right-hand point on the picture where you want to start cropping. Press and hold the left-mouse button and move the mouse to select the area on the picture to crop. If you like the results of the crop use the click on the green tick to accept the crop. If you do not like the crop then click on the red .
You can rotate the picture using the rotate controls
When you are finshed editing the picture then click on the Update button to change the picture. By default the picture will be replaced, If you want to keep the old picture then uncheck the Remove old picture checkbox before clicking the update button.
Inviting Others to Participate in Suvien
You can invite others to add content to a person with dementia. On the Manage Content page for the person with dementia, click on ``invite others`` found at the top menu. of the page. This will list the names of the persons contributing to this profile. Click on the Invite Others button. Enter the email address of the person you want to help contribute for this profile and then click the Send Email button to complete the invitation.
Switching Between Profiles
You can switch between profiles if you are on the Manage Content page. Click on ``profiles`` found at the top menu of the page to return to the list of profiles.
Change Profile Information
You can change the first name, last name, date of birth and picture of the profile of the person with dementia. On the Manage Content page click on the picture or name of the person with dementia at the top of the page and then edit the profile details.
Change Your Information
You can change your first name, last name, email address and user name. When you are logged into Suvien your first and last names will appear in the top right-hand corner of the page. Click on your name to change your information.
Tips on Adding Content
Note that Suvien does not endorse any of the solutions supplied below
Adding a YouTube Video
You can download a YouTube video in the format you need for Suvien. One option is to use savefrom.net. Go to YouTube and find the video you want to download. On the address bar of the browser insert ``ss`` before youtude.com in the address and press enter.
For example https://www.youtube.com/watch?v=QzzTKkWPsNM in the address bar,
change this to
This will take you to the savefrom.net page. Select mp4 as the format to download . Download and then upload to Suvien.
Adding a Song to Suvien
For songs to play on Suvien we recommend the songs be in the mp3 format. Here are some tips
From iTunes you can export songs to mp3 format. Please use the following instructions from Apple Inc.- https://support.apple.com/en-us/HT204310
From a music CD you can use Windows Media Player. Please follow these instructions from wikiHow - http://www.wikihow.com/Copy-CD-to-MP3
Adding a Voice Memo from your iPhone
For Voice Memos on your iPhone to play on Suvien here are some options
Email the voice memo from the iPhone to your email account. Then use an online mp4 - mp3 conversion tool to convert the memo into a format that can be heard on Suvien such as media io - http://media.io/ . Remember convert to mp3. You can then upload your mp3 message to Suvien.
If you have a dropbox account you can download a paid app DropVox on your iPhone to record your message, convert this to message to mp3 and upload to dropbox. You can then upload from dropbox to Suvien.